Privacy Policy

This privacy notice will help you understand how we collect, use and protect your personal information. For further information contact us.

Why we collect and process personal data

We collect and process data in order to respond to requests for information or services, send newsletters and emails with information about Thorner Victory Hall to comply with our contractual requirements.

The lawful basis for processing your information

The legal basis for processing your information is usually related to services requested by you, which have a lawful basis or legitimate interest for processing your information.

In other cases we may have a legitimate interest to process your information. This would be to provide you with information relating to events we provide which are relevant to you. This could include news or ticket information.

Categories of data

The personal information we collect and process comprises:
Contact details, including name and title, telephone number and email address.

Recipients of data

We make use of a third party email platform – currently Mailchimp, a well respected platform which enables users to meet GDPR requirements. Email and name data is processed through this platform.

We also use Google Analytics, which processes website visitor data on our behalf.

Retention of data

We will retain data for as long as is necessary for the purposes for which we collected it. Our data processing does not include automated decisions.

In order to prevent unauthorised access or disclosure we have put in place suitable electronic and operational procedures to safeguard and secure the information we collect.

Your rights regarding data processing

You have the right to:

Request information about the way we process your data and obtain a copy of that data.
Request the amendment of inaccurate data about you, or that incomplete data be completed.
Require that we stop processing your data, if that processing is causing you distress or damage.
Require us to erase your personal information.
Withdraw consent to process your personal information, if we rely on your consent to do so.

How to make a complaint

Your personal information is important to us, so we take any complaints regarding this, seriously. If you feel you have reason to complain about our collection or processing of your personal information, please contact us. You also have the right to make a complaint to the Information Commissioner’s Office – you can find details at

Sources of data

We collect personal data when you provide it to us.

You are under no statutory obligation to provide personal data. You may be required to provide certain personal data to enable us to provide services or communications you request.

Cookie Policy

We use cookies to ensure that we give you the best experience on our website. If you use this site we will assume that you are happy with it.

A cookie is a piece of information that a website might put on your computer to help collect data about your visit. We use cookies to analyse and understand the traffic that visits our website. This helps us to improve our website experience for users. The analytics provider we use to help us understand this traffic is Google Analytics and the system uses the following cookies:

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These cookies may be stored by your browser, you can usually change your browser settings if you do or do not not want these to be automatically accepted. If you would like to delete cookies, please refer to the instructions for your file management software to find where the cookies are stored on your computer or device.

Google Analytics may store this data outside the EU.

Policy updates

We will review and update our policy as required. Please return to this page for our most up to date policy.

This privacy notice does not provide complete detail of all aspects of our collection and processing of personal data. Please contact us if you require additional information and we will be happy to provide additional information or explanation as needed.